Please give at least 72 hours notice for repeat prescriptions (Weekends and Bank Holiday are NOT working hours) by completing a Prescriptions Request Form available from the surgery – or the retained part of your computerised prescription – and then delivering it to the surgery.
For reasons of safety, we do not accept prescription requests over the telephone unless you are on our register of housebound patients, which you will have discussed with the practice. The surgery is closed on Bank Holidays, so please allow additional time to request your prescription.
You can come in to the practice to order your prescription or order it on-line if you have registered for on-line services.
You will be asked to nominate a Pharmacy of your choice from which to collect your medication. We now operate Electronic Prescribing which means that your prescription will not be printed at the Surgery but will go directly to the Pharmacy you have chosen. When you collect your prescription (which can now be tracked at every stage by us at Ifield Medical Practice), the Pharmacy will give you the printed list of your repeats to use when requesting your next supply.
Please note that if you request medication that has not been given to you on a regular basis the doctor may need to see you and / or speak to you.
We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from [go live date]
Electronic prescriptions help save the NHS money.
You will receive your prescriptions in the same way as you do now.
Read more about EPS on the NHS website.
In view of patient safety it is sometimes necessary to move medication from the repeat list to acute medication. This does not mean that the medication has been stopped, but it cannot be ordered on-line.
Electronic Repeat Dispensing
Our practice is collaborating with NHS Business Services Authority (NHSBSA) which is providing NHS numbers for those patients that may be suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of this service