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Ifield Medical PracticeLady Margaret RoadIfieldCrawleyWest Sussex, RH11 0BFTel: 01293 510 900
When visiting Ifield Medical Practice, we now request that any patients over the age of 5 wear protection over their mouth and nose. This could be a mask you have bought, a homemade face covering or a scarf. This is to reduce your infection risk and to protect other patients and our staff. Our clinicians will be wearing appropriate PPE for all face to face appointments. We still advise to only come into the surgery if absolutely necessary. We thank you for your co-operation.
Appointments are available Monday to Friday with doctors and practice nurses and are at varying times throughout the day to offer flexibility of access to patients.
Appointments can now be CANCELLED 24 hours per day by leaving a message on the Surgery telephone number.
Please be aware that our phone lines will be closed between 12:45-13:45.
A patient self check-in service is installed at the Ifield Surgery to minimise queuing at the reception desk.
Consultations are by appointment only and can be made by telephone or in person at the surgery during surgery opening hours or on-line via the practice website or NHS app.
Appointments can be booked and will be allocated to the earliest available doctor. However, should you wish to see a specific doctor, please ask the receptionist.
Routine appointments are available to book two weeks in advance.
We reserve some appointments each day for urgent medical need. May we please ask your cooperation in requesting a same day appointment only if it is medically necessary. These may be five minute appointments and only the urgent problem can be addressed at this time.
If, for any reason, you are unable to attend, please cancel your appointment so that it can be made available to others (please remember, this can be done on-line via the practice website or by leaving a message on the practice telephone number).
A variety of times are available to meet most circumstances - please contact the reception team.
During Surgery Opening Times
Doctors 9.00am to 11.00am and 4.00pm to 6.00pm
Nurses 9.00am to 12.00pm and 2pm to 6.00pm
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. They will contact you prior to visiting to assess your medical condition.
If possible please try to telephone reception before 10:00 if you require a home visit.
These may be obtained by ringing the surgery between 2.00 and 4.00pm. The receptionist may then inform you of the result or she may ask you to arrange an appointment with your doctor to discuss your result.
Please allow a few days before ringing the Surgery for test results to enable the doctors sufficient time to read and action them.
If you need telephone advice you may ask for a telephone call with a doctor - each doctor has a number of calls allocated to them which they will make at the end of morning surgery, or earlier if they get chance.
Messages will not be left on patients' answer-phones, unless specifically requested, in order to maintain confidentiality.
Not every problem requires a GP appointment. Try e-consult to find out which care is right for you.
Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes.