Appointments

Appointments are available Monday to Friday with doctors and practice nurses and are at varying times throughout the day to offer flexibility of access to patients.

Appointments can now be CANCELLED 24 hours per day by leaving a message on the Surgery telephone number.

Please be aware that our phone lines will be closed between 12:45-13:45.

Self Check-in

A patient self check-in service is installed at the Ifield Surgery to minimise queuing at the reception desk.

Making an Appointment

Consultations are by appointment only and can be made by telephone or in person at the surgery during surgery opening hours or on-line via the practice website or NHS app.

Appointments can be booked and will be allocated to the earliest available doctor. However, should you wish to see a specific doctor, please ask the receptionist.

Routine appointments are available to book two weeks in advance.

Urgent appointments

We reserve some appointments each day for urgent medical need. May we please ask your cooperation in requesting a same day appointment only if it is medically necessary. These are five minute appointments and only the urgent problem can be addressed at this time.

Cancelling your Appointment

If, for any reason, you are unable to attend, please cancel your appointment so that it can be made available to others (please remember, this can be done on-line via the practice website or by leaving a message on the practice telephone number).

A variety of times are available to meet most circumstances - please contact the reception team.

Consulting Times

During Surgery Opening Times

Doctors 9.00am to 11.00am and 4.00pm to 6.00pm

Nurses  9.00am to 12.00pm and 2pm to 6.00pm

Doctors Surgery Times a Normal Week. This is a general template which is subject to change on a DAILY basis

Key:

Home Visits

If you are too ill to attend the surgery, please telephone the surgery as early in the day as you can. The receptionist will ask you to provide some details about the nature of your request and the doctor may contact you for an assessment before visiting.

Test Results

These may be obtained by ringing the surgery between 2.00 and 4.00pm. The receptionist may then inform you of the result or she may ask you to arrange an appointment with your doctor to discuss your result.

Please allow a few days before ringing the Surgery for test results to enable the doctors sufficient time to read and action them.

Telephone Advice

If you need telephone advice you may ask for a telephone call with a doctor - each doctor has a number of calls allocated to them which they will make at the end of morning surgery, or earlier if they get chance.

Messages will not be left on patients' answer-phones, unless specifically requested, in order to maintain confidentiality.