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Noticeboard

Ifield Medical Practice 

Important message to all patients of Ifield Medical Practice. We are temporarily changing how we work to better protect patients from Coronavirus. All requests for appointments will be telephone triaged, which means a doctor or nurse will call you back.

If you want to contact the Practice, please do so via ifield.reception1@nhs.net. We will call you back if it is urgent. If you can’t use the internet, then call us. We are sorry but we anticipate our phones will be very busy.

Please do not come into the surgery unless you have an appointment. All arrivals at the surgery may be screened before coming inside. We may have to postpone some routine appointments or call you instead.

YOU ARE STILL ABLE TO DROP OFF PRESCRIPTION REQUESTS USING OUR POSTBOX ON THE OUTSIDE OF THE BUILDING

If you are worried about your own symptoms then stay at home, self-medicate with paracetamol and isolate yourself at home for seven days. Do not ring NHS 111. If you wish to get more information then you can go online to the 111 website which has alot of useful information and links. If your symptoms worsen and you feel that your breathing is deteriorating or if at the end of seven days your symptoms have not abated then contact 111. Initial contact should be online where there are links to appropriate services. If you do not have access to the internet or do not find the information that you need then use the NHS 111 phone line.

Current government guidance for employers and businesses on Coronavirus can be found here. By law medical evidence is not required for the first seven days of sickness (employees can self-certify). After seven days, it is for the employer to determine what evidence, if any, they require from the employee. An alternative form of evidence is in the process of being developed to allow GP practices to focus on the patients that need medical help. These will shortly be available through NHS online.

From 1 August 2019 you will only be able to call for appointments between 08:30-11:00. No other queries can be taken between these times as the receptionists will only be dealing with appointment requests. This does not mean that appointments cannot be booked at other times of the day, only that the receptionists will be focussing on appointments until 11:00.

Our phone lines are unavailable between 12:45-13:45. You will still be able to come into the surgery as normal.

Please be aware that both incoming and outgoing calls are recorded for training and medico-legal purposes.

Extended Access

We are pleased to announce that from 1 July 2019 we will be opening at 07:00 for appointments one day a week (usually either Monday or Friday). There will be some doctors appointments available as well as nurse appointments and phlebotomy appointments. Please be aware that some of these appointments are available to book on-line (smear appointments with the nurse, phlebotomy appointments and some doctors appointments). If you are not already registered to book appointments on-line then please come into the surgery with some photographic ID to do this.

List Capping

We regretfully wish to inform the community that from 4 January 2019, Ifield Medical Practice will be capping its patient list. This means that with the exception of newborn babies and immediate family members living at the same address as a registered patient within our current boundary, we will be temporarily suspending all new patient registrations. Existing patients will not be affected. 

This decision has not been taken lightly and has been made in the best interests of our existing patient population. It is essential that we are able to ensure that the Practice can continue to safely provide NHS services to its currently registered patients. 

We thank you for your understanding and hope that we will be able to open our list again soon.

Evening and weekend access to GP appointments

Patients registered with the majority of GPs in Crawley (including Ifield Medical Practice) can now access evening and weekend GP appointments.

Patients can book evening and weekend appointments at a primary care hub in town.

The service was designed by NHS Crawley CCG, working in partnership with local patients and clinicians. The hubs are run by Alliance for Better Care Ltd, the local GP Federation.

How to book into the hubs

The GP hubs offer both routine and urgent appointments which can be booked through the patient’s own GP practice in the normal way, during normal opening hours.

Clinicians working at the hubs will be able to access a patient’s medical records with your agreement. Patients will be asked before any information is shared and can decline if they wish.

Best Small Business Apprenticeship Employer of the Year

We are very pleased to announce that we have been recognised for the work that we do in supporting apprenticeships at the recent Kent Surrey and Sussex Apprentice and Support Workers Awards 2018.

We were one of only two surgeries at the awards ceremony, all the other attendees being the big hospital trusts with whole departments working towards supporting apprentices. However Health Education England were so impressed with the work that we are doing to support and develop our apprentices, they created a special category especially to recognise small employers. The awards have been going for four years, but this is the first time that they have felt the need to recognise small employers!

Award

Musculoskeletal Self-Referral

You can now refer yourself to musculoskeletal services without seeing your GP first.

Musculoskeletal conditions are those which affect your muscles, joints, or bones such as: Joint pain, Back and Neck pain (including Sciatica), Arthritis, Soft Tissue injuries etc. This includes Physiotherapy

If you would like your condition to be assessed please complete the online referral form at the link below or pick up a paper form from our reception team.

Sussex MSK Online Self-Referral Form

How are we doing?

Did you get great care last time you attended the surgery. Please give us your feedback at: www.iwantgreatcare.org/gpsurgeries/ifield-medical-practice 

Named Doctor

All patients now have a named allocated GP, this does not affect your choice of clinician when you request an appointment. If you wish to know who your allocated GP is, please contact us.

  

 

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The Ifield Medical practice is a group of six doctors - three female and three male - working as a general partnership known as Ifield Medical practice.  The partnership cares for around 10,000 patients.

The practice has been approved for GP and medical student training. Each year one or more fully qualified doctors with experience in hospital medicine may spend time with the practice as part of their preparation to become general practitioners. They share all aspects of patient care and the partners welcome their contribution to the team. Occasionally, medical students, district nurses in training and student community midwives may also spend time with the practice.

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If you are unwell out of hours, please Choose Well and choose the most appropriate service.

 

 

 

Online Services

PLEASE NOTE THAT WE HAVE CURRENTLY REMOVED ACCESS TO ON-LINE APPOINTMENTS AS WE ARE UNABLE TO SCREEN THESE FOR CORONAVIRUS - WE WILL BE MONITORING THIS AS THE VIRUS PROGRESSES AND RETURN ACCESS TO THEM AS SOON AS POSSIBLE

Online access to your medical record is now available , as well as the ability to book/cancel appointments and order repeat medication online. These services are available for all patients over the age of 16. If you wish to take advantage of this service, please read the information leaflet and complete the registration form below and bring it into reception with some photo id. We will require photo id for all online access going forward.

Patient information leaflet

Patient Access Registration Form

In view of patient safety it is sometimes necessary to move medication from the repeat list to acute medication. This does not mean that the medication has been stopped, but it cannot be ordered on-line.

Please be aware that to book an on-line appointment you cannot have more than two appointments already booked. 

WHEN ORDERING MEDICATION WHICH IS NOT ON REPEAT (IE. NOT ON THE TEAR OFF SLIP OF YOUR LAST PRESCRIPTION) PLEASE GIVE A REASON FOR YOUR REQUEST. YOUR REQUEST WILL BE DELAYED WITHOUT THIS.

(Site updated 27/03/2020)
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